Data to Improve the Customer Experience

In March 2015, RSSB ran a competition to fund feasibility studies to investigate innovative ways of using data to improve the customer experience, exploring themes such as accessibility, comfort and security, information technology and data sources.

On this hub you can find information about the research competition, the projects that were awarded funding and what happened next.

For any questions, please email:

Call for Research

Download the following documents:

Call for Research Briefing Document
Feasibility proposal template


Information and networking event, 9th March 2015



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Other R&D Competitions

Click here to find out more about other RSSB R&D Competitions.