
National Rail Enquiries (NRE) data feeds
Samples of data sets will be made available via the Data Sandbox+ competition subject to the following terms. By downloading the datasets you agree to the following terms:
- The sample datasets shall be downloaded and used solely for the purposes of preparing a bid for the RSSB Data Sandbox+ competition and for NO other purpose and/or project whatsoever;
- If having downloaded the datasets you decide not to submit and/or withdraw a bid to the Data Sandbox+ competition or your bid is unsuccessful you shall as soon as is reasonably practicable delete all records and/or copies made of such datasets (or parts thereof); and agree not to save, copy, and/or store any such datasets (or part thereof) on your systems and/or use for any other purpose; and
- Not to forward and/or disclose the datasets (or parts thereof) to any other party for any purpose.
Feeds include:
Journey Plan Enquiries: The dataset relates to Journey Plan Enquiries from A to B
Visits to NRE Channels: The dataset relates to the number of visitors to NRE websites
User of NRE Channels: The dataset relates to the number of unique users of NRE websites
NRE Channels quality score data: Quality score data relates to satisfaction, dissatisfaction and recommendation data
NRE Apps Downloads: The dataset relates to numbers of those downloading NRE apps
Alerts Subs: The dataset relates to those subscribed to NRE journey alert service
Registrations: The dataset relates to customers joining NRE database to receive marketing communication
Contact centre enquiries: The dataset relates to call enquiries about journey plans, lost properties, mobility and telesales transfers
Customer Relations Contacts: The dataset relates to enquiries about complaints, referrals, suggestions and praise
Season Ticket Enquiries: The dataset relates to Journey Plan enquiries from A to B - seasonal basis
PDA Enquiries: The dataset relates to Journey Plan enquiries from A to B on mobile devices
WAP Enquiries: The dataset relates to Journey Plan enquiries from A to B on old WAP devices such as Nokia 3310
Free Alert SMS sent: The dataset relates to SMS alerts sent
Alert Email Sent: The dataset relates to chargeable email about delays
Alert Twitter sent: The dataset relates twitter about delays & disruptions
Chargeable "Text Me" SMS sent: The dataset relates to chargeable SMS about delays
Free "Text Me" SMS sent: The dataset relates to chargeable SMS about delays & disruptions