Using real-time data on train consist and loading to influence passenger positioning and boarding behaviour at the PTI
University of Surrey and Loughborough University
With support from Siemens, Virgin Trains and TransPennine Express
UPDATE
The University of Surrey is working with the Rail Delivery Group to take this work forward.
SUMMARY
This project looked at how to improve the information provided to passengers about an approaching train to influence their behaviour on the platform. It focused on identifying the key stages at which passengers require information and the key categories of information. Information about train consist, coach occupancy and coach facilities could potentially be integrated with existing and emerging passenger information sources, including mobile apps and platform displays.
